Fees correct as of November 2019
Paying for your dental care
We provide a range of ways to pay for your dental care and accept payment in cash, by cheque, credit and debit card (not American Express) or by one of our financial packages. For your initial consultation appointment, payment is taken at the time of booking. If you choose to have your treatment at Centre of Dental Excellence, a deposit of 50% is taken at the time of booking the appointment and the outstanding balance at the end of each appointment. These fees are non-refundable unless you cancel with more than 48 hours’ notice (excluding Saturdays and Sundays).For example, an appointment for Monday must be cancelled by Wednesday 5pm latest. Please be aware a fee of 8% interest will be applied to all late payments.
Reasons for taking Pre-payments
We have a practice policy of taking payments in full for all consultations at the time of booking the appointments. We also take deposits towards all treatments at the time of booking your follow-up appointments.
The reasons for these are as follows:
To ensure we do not get last minute cancellations or no-shows with our specialists team.
The consultation appointments are tailored to ensure sufficient time (between 30 to 60 minutes) is allocated to patients to address their concerns and carry out a detailed clinical assessment. On occasions where patients have failed to attend an appointment, this increases our inefficiencies as a service and results in an increased waiting times to see other referred patients who could have been seen in this time slot instead.
To provide a fair, efficient service to all our patients and referring dentists.
What our Patients Say
"I would recommend this practice to friends or family. I was treated with dignity and respect by staff at the practice at all times. I was treated very well and the procedure to be carried was fully explained to me as was the cost. I would recommend this practice to everyone. Wonderful service and treatment."
- John Langton -